Exchange and Returns
Buy with Confidence! HRP Equestrian are happy to offer a no quibble exchange and returns policy if the item is unused, in original packaging with tags attached.
Please email or telephone our dedicated team who are here to help you; for all returns to be authorised and issued with a unique returns code.
Items returned without an authorisation code cannot be processed. Please clearly mark the returns code on the exterior of the package you are returning. Items returned in a used state with no tags or packaging will be disposed of. If items are defective we will refund the returns postage and issue an exchange provided items are unused and unique code is written on returns packet and on enclosed paperwork. Returns postage at buyers expense unless we agree otherwise.
Items to be returned to:
HRP Equestrian Ltd – RETURNS
Returns address will be supplied with unique returns code.