Delivery Charges

Delivery.

Free delivery in the UK if the nett invoice value is £275 or greater. £9.99 delivery to anywhere in the UK. £19.99 International delivery.

Order Timescale

Depending on the products ordered delivery can take up to 6 weeks. Delivery dates and weeks are not guaranteed but we will do our utmost to ensure goods are delivered within the stated date or soon afterwards. If you have not received your order within the above time-scale please leave 3 days before contacting us to investigate the non-arrival.

Trade Orders

HRP ACCEPTS trade and bulk orders. Please get in touch with any enquiries you may have.

Orders

Placing of orders will be confirmed by email. We will contact you if we are withholding acceptance of your order for any reason.
We cannot guarantee that certain products will always be available. If we cannot supply your requested product, we will offer an alternative.
We will store your order/delivery and address details so you can repeat order with ease.
We may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of any product at any time at our sole discretion.
HRP Equestrian do NOT drop-ship on behalf of a customer.
Carriage will be chargeable on all export orders.
Orders below our minimum order value will only be supplied at the Manager’s discretion and maybe subject to a surcharge.
The buyer must advise HRP Equestrian and the carrier in writing of loss or shortage of or damage to Goods at the time of delivery on the delivery docket and notify us immediately so that our claim can be lodged.
Call our sales team directly who will be happy to help with any questions, Tel: + 44 (0)207 859 4393 to request a specific delivery date or discuss any other despatch/shipping details. Contact us out of hours: